Auburn Hills, Michigan, United States - September 17, 2025 - Guardian Glass announces the launch of its CLARIA™ generative AI-based assistant to help customers easily navigate the technical aspects of glass and product selection.
The assistant, available now on Guardian Glass' website, combines decades of experience and product knowledge into a single AI-supported tool. Customers can quickly access comprehensive information, receive personalized recommendations, and find answers to a wide variety of questions - whether about the properties of glass and its production, or selecting the right products that meet regional building standards and regulations.
CLARIA Assistant, based on artificial intelligence, offers a wide range of functionality, including:
-
Answering technical questions about glass properties, manufacturing, processing
and product configuration.
-
Recommending glazing solutions that can help meet design requirements and comply with local regulations.
-
Pinpointing local suppliers that can provide glass in processed form.
-
Directing users to relevant content and resources available on the Guardian Glass website.
-
Fostering continuous, conversational interactions in which context moves from one question to the next.
-
Operating in all languages supported by the Guardian Glass website and adapting to the regional content of each version of the site to provide a personalized user experience.
By automating queries, the CLARIA assistant helps customers get information on their own and resolve complex issues in seconds. It enables natural conversations, contextual recommendations, and easy and efficient exploration of technical issues by accessing supporting resources attached to answers.
Steven Scrivens, Global Head of Digital Platforms at Guardian Glass, said: "Today's rapidly transforming digital landscape is transforming the way customers seek information and make decisions. Guardian is actively participating in this change by offering customers access to extensive information resources and enabling them to efficiently generate valuable results. It is already changing the way we work, making us more efficient."
Taysseer Sharaf, Director of AI and Data Science Solutions at Guardian Glass, adds, "Our journey to create the CLARIA assistant began with experimentation and evolved into a scalable, intelligent solution. As the vision matured, collaboration across teams helped ensure a strong infrastructure and a seamless user experience. What started as a proof of concept is now a pillar of our digital engagement strategy."
The CLARIA Assistant is available globally from today on the Guardian Glass website, in all supported languages, and adapts to the regional content of each local service site, giving architects, glass processors and specification writers new and efficient access to Guardian Glass' expertise.
To learn more about CLARIA , visit www.guardianglass.com.
